Intolerance And The Post Truth Dynamics Of The Social Media Community In The Face Of The Regional Head Election In Indonesia

  Ardhariksa Zukhruf Kurniullah

The Tribe of Racial and Intergroup Religion in Indonesia gave birth to a multicultural society. In life, intercultural communication is unavoidable. One medium in conducting intercultural communication is social media. In the multicultural society, the issue of SARA (ethnicity, religion, race, and inter-group relations) is the main factor causing the conflict. In the 2017 DKI Jakarta election, the issue of SARA in the WhatsApp group involved members of heterogeneous groups. This study aimed to analyze the management of SARA issues conflict in the 2017 DKI Jakarta election in the WhatsApp group with multicultural members. This study used a qualitative approach with data collection technique through interviews and literature studies. In discussing this research, the researcher used the conflict management theory framework of Martin and Nakayama. The results of the study indicated that conflict occurs because several group members share messages without considering the nature multiculturality and ignoring the similarity and agreement of group members, which are the interest and initial goals of group formation. The messages are spread with the assumption of defending religion. When conflicts occur, the conflict management strategy that is implemented is a strategy of compromising and avoiding. In the group there are members who act as cultural brokers.

Keywords- conflict, social media, WhatsApp group, multicultural.

Unique Identification Number - IJEDR1904038
Page Number(s) - 217-224
Pubished in - Volume 7 | Issue 4 | October 2019
DOI (Digital Object Identifier) -   
Publisher - IJEDR (ISSN - 2321-9939)

  Ardhariksa Zukhruf Kurniullah,   "Intolerance And The Post Truth Dynamics Of The Social Media Community In The Face Of The Regional Head Election In Indonesia", International Journal of Engineering Development and Research (IJEDR), ISSN:2321-9939, Volume.7, Issue 4, pp.217-224, October 2019, Available at :http://www.ijedr.org/papers/IJEDR1904038.pdf