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INTERNATIONAL JOURNAL OF ENGINEERING DEVELOPMENT AND RESEARCH
(International Peer Reviewed,Refereed, Indexed, Citation Open Access Journal)
ISSN: 2321-9939 | ESTD Year: 2013

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Paper Title
Karma and Empathy: Challenging Ableist Ideas on Disability Through Technology
Authors
  Zoe Bliss Kothari

Abstract
Disabled communities face large levels of social ostracisation in India. Research has shown that a significant number of Indians view disability as divine justice or a curse of God. Disabled people in India suffer due to a lack of awareness and a lack of empathy from the general population. To challenge ableist ideas, the researcher of this paper launched two technology platforms—ZIAI and the Empathy Project. These platforms help people become better allies to disabled communities, and are designed to help the users empathise with disabled people. Over the last 8 months, this work has been translated into 8 Indian languages and has been used by over 115,000 unique users. A significant majority of our users reported feeling more empathetic about disabled people after using the platforms. This paper discusses ways to channel this newly-found empathy into action and ways technologists could build platforms that enable empathy creation at scale.

Keywords- AI bot, empathy, ludic design, disability, anti-ableism, social equity, disabled communities
Publication Details
Unique Identification Number - IJEDR2201008
Page Number(s) - 39-48
Pubished in - Volume 10 | Issue 1 | February 2022
DOI (Digital Object Identifier) -   
Publisher - IJEDR (ISSN - 2321-9939)
Cite this Article
  Zoe Bliss Kothari,   "Karma and Empathy: Challenging Ableist Ideas on Disability Through Technology", International Journal of Engineering Development and Research (IJEDR), ISSN:2321-9939, Volume.10, Issue 1, pp.39-48, February 2022, Available at :http://www.ijedr.org/papers/IJEDR2201008.pdf
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