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Paper Details
Paper Title
A Simple Query Retrieval framework on a Personnel Centric Knowledge Management System
Authors
Raghvendra Patel
Abstract
The personnel centric Knowledge Management System (KMS) is a help desk that provides answers/solutions to queries of the clients. The knowledge workers are chosen by the organization. They are people who posses knowledge in their domain/area of expertise. These people (or knowledge workers) let know their area of interest to the system. As queries are fed to the system, it redirects the queries to some relevant knowledge workers who posses expertise in the subject of the query. If the solution to the query exists in the knowledge base (created by the knowledge workers), then the query is answered instantly by the system, or else, the client waits for the most relevant knowledge worker to reply to the query personally. The query along with the solution is then stored in the knowledge base by the knowledge worker to allow instant query retrieval by the system for such repeated query. In this paper ,we have discuss A Simple Query Retrieval framework on a Personnel Centric Knowledge Management System using tourism knowledge system.
Keywords- Knowledge Management System, ontology,object oriented Database.
Publication Details
Unique Identification Number - IJEDR1802020Page Number(s) - 104-110Pubished in - Volume 6 | Issue 2 | April 2018DOI (Digital Object Identifier) - Publisher - IJEDR (ISSN - 2321-9939)
Cite this Article
Raghvendra Patel, "A Simple Query Retrieval framework on a Personnel Centric Knowledge Management System", International Journal of Engineering Development and Research (IJEDR), ISSN:2321-9939, Volume.6, Issue 2, pp.104-110, April 2018, Available at :http://www.ijedr.org/papers/IJEDR1802020.pdf
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