Exploring the Factors Influencing the Mobile Wallet Usage Intention

  R. Latha,  Dr.C. Vatchala

The objective of this study is to identify factors influencing mobile wallet adoption in India. To achieve this goal, the adoption of mobile wallets was evaluated by using four user-centric variables. Data from 210 potential users of the mobile wallets have been empirically tested using online and offline surveys. Analysis was conducted on multiple regression data. The results demonstrate that performance expectations, effort expectations and trust have a significant positive effect on payment intention. The results of the study have significant theoretical and practical consequences, particularly in order to understand major user drivers for mobile wallet adoption. The objective of the survey is to identify factors that affect the intention of consumers to use mobile wallets. To analysis the use of four user-center variables in the mobile wallet adoption. For empirical testing of the proposed research framework, data were collected from 210 potential users of mobile wallets using online and offline surveys. Multiple regression data have been analyzed. The results show that payment intentions are greatly positive because of expectations of performance, effort expectations and trust.

Keywords- : Trust, Effort Expectancy, Performance Expectancy, Payment intention, Mobile wallet

Unique Identification Number - IJEDR1902017
Page Number(s) - 77-81
Pubished in - Volume 7 | Issue 2 | May 2019
DOI (Digital Object Identifier) -   
Publisher - IJEDR (ISSN - 2321-9939)

  R. Latha,  Dr.C. Vatchala,   "Exploring the Factors Influencing the Mobile Wallet Usage Intention", International Journal of Engineering Development and Research (IJEDR), ISSN:2321-9939, Volume.7, Issue 2, pp.77-81, May 2019, Available at :http://www.ijedr.org/papers/IJEDR1902017.pdf